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Surfnote AI Support

We're here to help

Lightning-fast assistance for your call transcription and summarization needs. Reach out through any channel below and our team will respond promptly.

Contact Us

We're here to help with any questions about Surfnote AI.

  • Email: support@salesaibootcamp.ink
  • Phone: +7 705 963 0875
  • Telegram: @salmetov

Support Hours

Monday - Friday, 09:00 - 18:00 (Almaty Time, UTC+5). We guarantee an initial response within 1 hour during business hours.

How to Get Help

For the fastest support, please include the following information:

  • Your account email or Telegram username.
  • A brief description of the issue or question.
  • Any relevant details such as meeting IDs, bot names, or error messages.
  • Screenshots if applicable.

Common Topics

  • Setting up Google Calendar integration.
  • Connecting Zoom or Google Meet accounts.
  • Bot not joining meetings - troubleshooting.
  • Transcript or summary quality issues.
  • Billing and subscription questions.
  • Data deletion and privacy requests.

Urgent Issues

For urgent matters, please call us directly at +7 705 963 0875. Phone support is the fastest way to reach our team for critical issues.